Versand

Shipping Policy

1. Overview

At Bilsan Store, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy outlines how we process, ship, and deliver your purchases.

2. Order Processing Time

Orders are processed within 1–3 business days after payment is confirmed
Orders are not processed on weekends or public holidays
You will receive a confirmation email once your order has been shipped

3. Shipping Times

Estimated delivery times:

Domestic Shipping: 3–7 business days
International Shipping: 7–21 business days

Please note that delivery times are estimates and may vary due to external factors such as customs delays or carrier issues.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location
Any applicable taxes, duties, or customs fees are the responsibility of the customer

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

6. Incorrect Address

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
Additional shipping charges may apply to reship orders